| Product |
Phone |
Email |
| Asset Suite/Passport/eSOMS |
800-634-4357, Option 2 |
assetsuitesupport@abb.ventyx.com |
| Customer Suite (CIS)/ Billgen/Enerlink |
800-634-4357, Option 3 |
customersuitesupport@abb.ventyx.com |
| EMPAC/InSite EE/Curator |
800-634-4357, Option 1 |
empacsupport@abb.ventyx.com |
| Legacy Service Suite |
800-634-4357, Option 4 |
legacyservicesuite@abb.ventyx.com |
| Service Suite/Advantex |
800-634-4357, Option 4 |
servicesuitesupport@abb.ventyx.com |
| Generation Operations (Generation Manager) |
800-634-4357, Option 5-4 |
Support.Energy@abb.ventyx.com
EMEA EPM Customers please use
VentyxEnergy.Support-London@abb.ventyx.com |
Retail Operations
(Retail Office) |
800-634-4357, Option 5-1 |
TRM (Monaco)
Schedule Management
Complex Contract Billing |
800-634-4357, Option 5-2 |
| ISO BID Management |
800-634-4357, Option 5-4 |
| Market Manager |
800-634-4357, Option 5-1 |
| KW/ETRM |
800-634-4357, Option 5-3 |
| SystemOptimizer, Planning and Risk & MarketAnalytics |
800-634-4357, Option 5-5-1 |
Support.Energy@abb.ventyx.com |
| Network Manager |
continue to use current process |
Networkmanagersupport@abb.ventyx.com |
| FocalPoint |
800-634-4357,Option 8 |
focalpointsupport@abb.ventyx.com |
