Knowledge Warehouse
Transform Raw Data into Actionable Information
A tremendous amount of operational data is captured, transferred and stored for future analysis by Asset Suite, Customer Suite and Service Suite. The Knowledge Warehouse is designed to provide an enhanced, customer-facing view of a subset of the data, making it easier for customers to access useable information about their system, and take action from it.
Knowledge Warehouse Benefits
The Knowledge Warehouse is a customer-focused reporting database that provides access to the data generated by Asset Suite, Customer Suite or Service Suite, in a form that is easily accessed by business users. The raw data is transformed into actionable information, and structured with reporting as its primary purpose.
Adding the Knowledge Warehouse to an implementation results in many benefits, including the ability to:
- Provide access to information rather than raw data
- Improve the ease of use of reporting
Knowledge Warehouse Features
The Knowledge Warehouse provides a series of features designed to enhance the reporting capabilities of Asset Suite, Customer Suite or Service Suite, including:
- Data model designed for business users
- Provides a trusted reporting environment.
- Reporting-specific data marts for Asset Suite, Customer Suite and Service Suite
Improve Long-Term Performance Optimization
The Knowledge Warehouse brings considerable value to any organization that needs to analyze the data created by Asset Suite, Customer Suite or Service Suite. The ability to analyze and report on operational data is becoming a critical success factor for organizations that focus on long-term performance optimization. A tremendous amount of data is generated that can be carefully analyzed to identify important operational trends, uncover issues in the field and identify areas for operational improvement.
